Optical Character Recognition (OCR) Explained

Text which can’t be selected by your cursor is not searchable by a computer until it’s converted to recognized characters via the OCR process.

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First, a paper document is digitized using a scanner or camera to create an "image" of the contents.
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The document is then visible on a computer screen; but the letters and words are not individually selectable (or searchable) yet. The whole page is one image.
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The OCR process helps the computer recognize text characters in the image and convert them to a selectable/searchable format (text).
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Once the OCR process is complete, the flat images of the text/letters/characters are now selectable and searchable. This process is critical to performing redaction on scanned documents.

Do More with GovQA’s In-Tool Redaction™

  • In-tool Redaction™ from GovQA allows the redaction process to happen within the GovQA software, increasing security and reducing steps to successful redaction
  • Easily collaborate and generate an audit log
  • Retain attachments on emails imported for redaction (most file types compatible)
  • Batch collate all email attachments into PDFs along with the emails themselves and redact en masse (as a packet)
  • Redaction functions include:
    • Bulk Redact
    • Text Search
    • Pattern Matching
    • Redact Similar
    • Exemption Tracking
    • Responsive Records Packeting (combine multiple attachments into one responsive packet)

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DID YOU KNOW?  Some FOIA software companies take shortcuts with their redaction tools by linking to out-of-the-box Adobe redaction tools instead of going the extra mile to create their own tool set. Why should you care?

Using Adobe redaction (instead of an in-tool solution like GovQA) breaks the audit trail the moment users open Adobe — and it opens a hole in the security when users upload and download files to and from Adobe.

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