Customer Stories

Loudoun Public Schools launches online portal

By November 19, 2019 February 12th, 2020 No Comments

Loudoun County Public Schools (LCPS) has launched an online portal for citizens to request public records under the Virginia Freedom of Information Act (VFOIA).

Illinois-based company GovQA provided the software for the platform, which tracks requests across multiple departments, standardizes and expedites records processing.

With this easily accessible web portal, the public can be sure it is receiving complete and accurate records in a reasonable time frame. It allows a requestor to submit a new public records request, track the progress of the request and receive updates by email. The requestor can also read any correspondence or notes about specific requests and download electronic records deliverables.

The system helps stakeholders better understand the direct costs associated with records processing.

Members of the public can continue to contact the LCPS Public Information Office in writing as well as via the new online service.

The LCPS public records portal is now available at


Click here to read the full article in the Loudoun Times Mirror.


If You Have a Public Records Problem; We Have A Solution!

GovQA’s Public Records Request Management software handles more Freedom of Information Act (FOIA) requests for state and local government organizations than any other software provider of its kind.

Our patent-pending tools like in-line deflection which delivers detailed requested information before a request is submitted; powerful duplicate request flagging and linking; and tiered request processing all greatly reduce repetitive work, limit the opportunity for errors, and make it easy to collaborate with relevant parties.  If you have a public records problem; we have a solution!  Used by more state and local government agencies and school districts than any other solution.

Click here to see a YouTube video explaining how public records requests workflow can be simplified with automation.

Click here to learn more about GovQA’s public records request management solutions.