FOIA Management Software

GovQA combines trusted tools and security with proven government expertise on a platform you won’t outgrow. See how we configure our FOIA management software to meet your needs and keep your organization compliant.

FOIA management problem?

We have the solution.

GovQA’s FOIA management software handles more Freedom of Information Act (FOIA) requests for state and local government organizations than any other software provider of its kind.

With patent-pending tools like in-line deflection, powerful duplicate request flagging and linking, and tiered request processing, your organization can greatly reduce repetitive work, limit the opportunity for errors, and improve transparency and collaboration with relevant parties.

110
Of Top 300 U.S. Cities
45
Of Top U.S. Counties
80
State Agencies

Used by More State and Local Government Agencies Than Any Other Solution.

The GovQA public records (FOIA) platform combines our proven knowledge base, rules engine, workflow, and payment technologies to provide a comprehensive Public Records Software Management System that works across all departments and is configured to your specific needs.

Reduce Requests

Deflect FOIA and open records requests before they’re submitted.

Secure Data

The highest level of security and data protection available to governments.

Automate Actions

Save time with customized workflows, processes, notifications, and reports.

Improve Experiences

Citizen engagement is enhanced with user-friendly tools.

Manage Processes

Centrally manage all public records requests.

Redact Documents

Redact documents easily and securely before releasing them.

During the evaluation process for public records request tracking software, GovQA was the company that most closely met the city’s security requirements right out of the box.

David CarnahanCity of Palo Alto, CA, Deputy City Clerk
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Security Is Our Top Priority

GovQA offers the most advanced security technology available to government today so you can prevent data exposure and limit your risks. At its core, the GovQA platform is built to resist security threats. It is single-tenant with a proprietary code base. Our cloud service can support virtually all compliance and security initiatives.

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More Than FOIA Management - A Platform You Won't Outgrow

While most of our customers start with a public records solution from GovQA once related state and local governments start to hear about the reduction of workload, increased security and compliance, and positive citizen feedback, they decide to use the suite of GovQA solutions to streamline other areas and departments.

Public Safety

Eliminate labor-intensive manual work, errors, and missed deadlines with our centralized, automated collaboration and reporting tools.

Legal Offices

Mitigate risk and improve legal affairs outcomes with information/evidence collection and collaboration tools, auditing and comprehensive reporting.

Communications/Elected Officials

Keep important people in the loop with our powerful centralized communication and tracking tools.

Got questions?

We have the resources.

GovQA is consistently creating and gathering helpful resources to help you improve your FOIA and Public and Open Records request process. Bookmark this page to review shared stories, live roundtables, informative case studies, and actionable knowledge that will help you calm the chaos and keep your organization compliant and secure.

View All Resources
FOIA BlogPublic Records Resources
July 2, 2020

Why Specialized FOIA Software Is Better Than Email and Spreadsheets

Why is specialized FOIA software better than email, spreadsheets, and whiteboards? Getting public records requests in...and responses out...on time is a constant battle for every government agency in the country.…
Protest handlingGovernment CompliancePolice
June 23, 2020

Ongoing Protests Shine Spotlight on Cities’ Police Complaint Handling Systems

Making Peace with Complaints Processing by Jen Snyder, Chief GovQA Evangelist, GovQAWhile governments are struggling to deal with the impacts of coronavirus and ever-changing stages of locking and unlocking, another…
Covid-19Events
June 23, 2020

Webinar: A Cure for Covid Complaints

Reduce your risk of a complaint becoming litigation with GovQA's Complaints Module Legal Departments across the nation are seeing a significant increase in the number of complaints related to the…

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Share your expertise, a ‘quick tip’, or a positive story to be featured in Peers in Public Records. Send your submissions to peers@govqa.com