The Dallas Police Department’s open-records unit has ﬁnally caught up with the times and will accept records requests through an online system. In the past, requests had to be emailed to the unit, which would generate an automatic reply saying the request could take up to 30 days to process.
When the records were ready, they had to be picked up at the department’s headquarters building.
Now, new requests can be submitted online, and those submitting requests can choose to have certain records released electronically when they’re ready.
Don’t count on everything you request to be released, though. The department sometimes kicks requests to the state attorney general’s ofﬁce, which decides whether or not they need to be released under open records law.
The city launched its open-records system last year, but the Police Department transitioned to it only recently.
The system can be accessed through dallascityhall.com, which has a link to the open-records request page.
In 2015, The News analyzed how local governments handle records requests. Read more about the project here.