GovQA’s Public Records Request Management Platform is a custom hosted system that complies each State “Public Records Act”, “Public Information Act”, or ”Freedom of Information Act”. Individualized departmental operation with centralized tracking, universal routing, automated escalation are the key features. Standardize request processing, exemption annotation, information redaction, resource assignment, and activity tracking while fulfilling requests in a timely manner, compiling fees, and collecting payments for citizens. The GovQA system seamlessly integrates with other existing systems in eDiscovery, Document Management, and Content Management. It is a modular platform that includes Trends & Report Capture Facilities, and Payment Tools.
GovQA’s web-based solution eases the administration of subpoenas. Monitor all subpoena activities while improving the efficiency and timeliness of the process. Seamless collaboration with law enforcement, attorneys, and judicial agencies helps accomplish witness management and subpoena obligations.
Processing critical public safety information through paper-based procedures and document silos can result in gaps, delays, and redundancies. Take an offline, labor intensive process with little formal structure and turn it into an efficient, online, and formalized process. Leverage best practices and powerful back end administration to effectively process requests in a timely and secure manner.
GovQA’s web-based solution eases the management of claims. Monitor all claims
activities while improving the efficiency and timeliness of the process. Seamless
collaboration with the City/County, legal department, claim investigation
personnel and public works departments helps simplify claims management.