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GovQA Survey Module

The GovQA platform provides informal ways to capture input from citizens. This typically involves asking citizens whether feedback and processing on service, information or messages was helpful and obtaining any impromptu feedback associated with that event.

The GovQA Survey Modules provides government staff with a more formal avenue to solicit and capture citizen feedback. Using the GovQA automated survey utility, government staff can create a variety of survey types then administer the survey either on the website, through email or in conjunction with a call center.

Feedback can be collected over phone, web or in person. It is collected and organized with accompanying analytics to give government staff a complete view of citizen feedback.

Click on the above Modules and Functions links to explore GovQA’s dimensions.