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GovQA Message Module

The GovQA Message Module permits governments to arrange functionality to capture and track citizen dialogue around non-service or non-information items. Such applications could be to offer citizens a vehicle to supply feedback or input, or to capture citizen complaints.

This functionality is particularly useful when GovQA is deployed as an internal system for administrators. With GovQA's messaging modules, staff can aggregate comments and suggestions on particular operational areas.

This free-form functionality for citizens and staff, which GovQA formally tracks and manages formally, rounds out GovQA's total Inbound Request Management capability.

Click on the above Modules and Functions links to explore GovQA’s dimensions.